At Oceana Florist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website, place an order, or contact us.

By using our website or purchasing from Oceana Florist, you agree to the practices described in this Privacy Policy.

 We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date. 

We may collect:

• Name 
• Email address 
• Telephone number 
• Billing address 
• Delivery address 
• Recipient information 
• Payment information (processed securely through our payment providers) 
• Order history 
• Messages submitted through our contact forms

We use your personal information to:
Process and fulfill flower orders. 

• Deliver flowers to recipients. 
• Contact you regarding your order. 
• Respond to inquiries and customer service requests. 
• Improve our website and services. 
• Comply with applicable legal obligations.

 All online payments are processed through secure third-party payment providers. Oceana Florist does not store your complete credit card information on our servers. 

 Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services. You may disable cookies through your browser settings; however, some website features may not function properly. 

Third-Party Websites

Our website may contain links to third-party websites. Oceana Florist is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

We do not sell or rent your personal information.

We may share information only with trusted service providers who help us process payments, deliver flowers, operate our website, or comply with legal requirements.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of electronic transmission is completely secure, we take appropriate measures to protect the information you provide. 

 Access to personal information is limited to authorized personnel who require it to provide our products and services.
 

For Canadian customers:

You may request access to your personal information or ask us to correct inaccurate information by contacting us using the details below.
 

Oceana Florist
5047 – 184 Street
Surrey, BC V3Z 1B5

Phone: (604) 576-6729

Email: sales@oceanaflorists.com

https://oceanaflorists.com

 Thank you for trusting Oceana Florist. We value your confidence in us and are committed to protecting your privacy while providing exceptional flowers and outstanding customer service.